At Chroma Counselling, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or communicate with us.

Information We Collect
- Information you provide directly (e.g., through contact forms, email, or phone/SMS communication).
- Basic technical information from website visits (such as IP address and browser type).
- Any information you voluntarily share with us for scheduling or counselling purposes.

How We Use Your Information
We use your information only to:
- Respond to inquiries and provide counselling services.
- Schedule appointments and send confirmations or reminders.
- Improve our website and services.

SMS Communication
If you choose to communicate with Chroma Counselling via SMS (text message):
- We may use SMS for appointment reminders, scheduling, or limited communication related to services.
- SMS messages are not encrypted and may not be fully secure. Please avoid sharing sensitive or confidential information by text.
- You may opt out of SMS communication at any time by notifying us.

Sharing of Information
- We do not sell, rent, or trade your personal information to third parties.
- We do not share your information with outside organizations, except as required by law or with your explicit consent.

Data Security
We take reasonable steps to protect the personal information you provide. However, no method of transmission over the internet or via SMS is 100% secure.

Your Rights
You have the right to access, update, or request deletion of your personal information. Please contact us directly to make such requests.

Contact Us
If you have any questions about this Privacy Policy, please contact us below.